| Ordering Information
|
| How do I order Naxtor e-directory? |
| I need a copy
of my receipt. |
| How can I
check my order status? |
| How do I ensure
the transaction is ensure? |
| What payment
methods do we accept? |
| What address
should I enter during checkout? |
| When will
my credit card be charged? |
| Why should
I select Naxtor Technologies to develop my e-directory? |
| |
| Shipping Information
|
| Can I change
my shipping address? |
| Do you ship
to my area? |
| How big is
the e-directory download file? |
| Will I get
my unlock codes or serial number? |
| |
| Returns and Cancellations
|
| What if I
want to cancel my order? |
| |
| Technical Support |
| What support
do you provide? |
| What is your
Upgrade Policy. |
| What Operating
System will the Naxtor e-directory work on? |
| I do
not yet have a website. Do I need to get one before
I can purchase e-directory? |
| Will you install
the Naxtor e-directory for me? |
| Can I modify
purchased software? |
| What about
additional e-directory licences? |
| How many listings
can e-directory handle? |
| |
| |
| |
| Ordering Information
|
| How do I order Naxtor
e-directory? |
| To order simply click the Paypal 'Buy Now' button.
It will take you to Paypal secure site. |
| |
| I need a copy of my
receipt? |
| Your copy of receipt is automatically emailed
to you once the transaction is successfully made. |
| |
| How can I check my order
status? |
| Naxtor orders are processed Monday through to
Friday AEST (Australian Eastern Standard Time),
excluding public holidays, and are verified manually
prior to processing - your order will generally
be processed within 4 business hours. |
| |
| How do I ensure the
transaction is secure? |
| Security Guaranteed.
PayPal automatically encrypts your confidential
information using the Secure Sockets Layer (SSL)
protocol with an encryption key length of 128
bits (the highest level commercially available).
It also accompanies Verisign site certificate
that van be viewed by clicking small secure icon
on bottom right of your browser. |
| |
| What payment methods
do you accept? |
| Naxtor accepts Bankcard, Visa and MasterCard
credit cards, electronic transfer of funds and
payment by bank draft/check. |
| |
| What address should
I enter during checkout? |
| Please enter the same address that appears on
your credit card statement. |
| |
| When will my credit
card be charged? |
| Once your order has been verified your card
will be processed and an email will be sent to
you notifying you that the software is available
for download. |
| |
| Why
should I select Naxtor Technologies to develop
my e-directory? |
| We are offering a decade of experience in designing,
developing and managing e-Commerce websites. Our
design team has developed scores of websites to
meet customer's needs and brings individuality
and personal attention to each new development
project. We will take your wants, needs, products
and design ideas and turn them into a reliable,
robust, state-of-the-art e-directory Web site
quickly and efficiently. |
| |
| Shipping Information
|
| Can I change my shipping
address? |
| If your order hasn't been shipped email info@naxtor.com.au
and the new shipping address you would like your
order shipped to. We will verify the order details
verify prior to shipping. |
| |
| Do you ship to my area? |
| Naxtor ships to all countries where the validity
of the order has been positively established.
For some countries where fraud is high, we may
require prepaid (via direct bank deposit/bank
draft) orders prior to shipping software. |
| |
| How big is the Naxtor
e-directory download file? |
| The Naxtor e-directory ile is approximately
5Mb |
| |
| Will I get my unlock
codes or serial number? |
| Once your order is processed you will receive
an email with your serial number, software unlock
codes and directions to download your software. |
| |
| Returns and Cancellations
|
| What if I want to cancel
my order? |
| If you wish to cancel a confirmed order, please
contact one of our customer service staff within
24 hours either by FAX or email: info@naxtor.com.au.
Our orders are processed quickly, so please contact
us as within 24 hours for complete refund. |
| |
| Technical Support |
| What support do you
provide? |
| We provide you with 12 months FREE support via
mail after purchase. Have any questions about
the code, how it works etc, just send us an mail.
We appreciate every customer and will reply you
as soon as possible. |
| |
| What is your Upgrade
Policy? |
| All program upgrades are free for registered
users. As a registered customer you can purchase
the rest of similar software at a concession.
For more detailed information about our upgrade
policy, please email to
info@naxtor.com.au |
| |
| What Operating System
will the Naxtor e-directory work on? |
The software runs on any version of windows
operating systems with IIS installed;
- Windows 2000/NT/XP, Windows Operating System
- MS Access 2000 or above
- Web space 5 Mb(program only)
|
| |
| I do not yet have a
website. Do I need to get one before I can purchase
e-directory? |
|
No. e-directory is a hosted solution. It runs in our fast servers freeing you
from worrying about hardware, bandwidth, and
backups. We'll host the other parts of your
site in addition to your e-directory.
e-directory is an extensible solution designed
for fast, low cost customizationn, we can add
or modify any module and customize to your needs.
|
| |
| Will you install the
Naxtor e-directory for me? |
| Naxtor provides a free installation for customers
purchasing e-directory on our servers. |
| |
| Can I modify purchased
software? |
| Yes, you have the liberty to modify your single
user license to your business requirements. |
| |
| What about additional
Shopping e-directory licences? |
| There is discount associated with bulk license
buying, contact info@naxtor.com.au
for additional license purchases. |
| |
| How
many listings can e-directory handle? |
| e-directory can handle unlimited listings. |
| |
| |
