| Ordering Information
|
| How do I order Naxtor Cart? |
| I need a copy
of my receipt. |
| How can I
check my order status? |
| How do I ensure
the transaction is ensure? |
| What payment
methods do we accept? |
| What address
should I enter during checkout? |
| When will
my credit card be charged? |
| Why should I select Naxtor Technologies to develop my Internet e-Commerce cart? |
| |
| Shipping Information
|
| Can I change
my shipping address? |
| Do you ship
to my area? |
| How big is
the Cart download file? |
| Will I get
my unlock codes or serial number? |
| |
| Returns and Cancellations
|
| What if I
want to cancel my order? |
| |
| Technical Support |
| What support
do you provide? |
| What is your
Upgrade Policy. |
| What Operating
System will the Naxtor Cart work on? |
| What payment
gateways does your shopping cart support? |
| Will you install
the Naxtor Cart for me? |
| Can I modify
purchased software? |
| What about
additional Shopping Cart licences? |
| What are the
advantages of ASP.NET over PHP? |
| |
| |
| |
| Ordering Information
|
| How do I order Naxtor
Cart? |
| To order simply click the Paypal 'Buy Now' button.
It will take you to Paypal secure site. |
| |
| I need a copy of my
receipt? |
| Your copy of receipt is automatically emailed
to you once the transaction is successfully made. |
| |
| How can I check my order
status? |
| Naxtor orders are processed Monday through to
Friday AEST (Australian Eastern Standard Time),
excluding public holidays, and are verified manually
prior to processing - your order will generally
be processed within 4 business hours. |
| |
| How do I ensure the
transaction is secure? |
| Security Guaranteed.
Paymate automatically encrypts your confidential
information using the Secure Sockets Layer (SSL)
protocol with an encryption key length of 128
bits (the highest level commercially available).
It also accompanies Verisign site certificate
that van be viewed by clicking small secure icon
on bottom right of your browser. |
| |
| What payment methods
do you accept? |
| Naxtor accepts Bankcard, Visa and MasterCard
credit cards, electronic transfer of funds and
payment by bank draft/check. |
| |
| What address should
I enter during checkout? |
| Please enter the same address that appears on
your credit card statement. |
| |
| When will my credit
card be charged? |
| Once your order has been verified your card
will be processed and an email will be sent to
you notifying you that the software is available
for download. |
| |
| Why
should I select Naxtor Technologies to develop
my Internet e-Commerce cart? |
| Not only are we offering the latest technology
when we install Naxtor Cart versions, we are offering
a decade of experience in designing, developing
and managing e-Commerce websites. Our design team
has developed scores of websites to meet customer's
needs and brings individuality and personal attention
to each new development project. We will take
your wants, needs, products and design ideas and
turn them into a reliable, robust, state-of-the-art
e-Commerce Web site quickly and efficiently. |
| |
| Shipping Information
|
| Can I change my shipping
address? |
| If your order hasn't been shipped email info@naxtor.com.au
and the new shipping address you would like your
order shipped to. We will verify the order details
verify prior to shipping. |
| |
| Do you ship to my area? |
| Naxtor ships to all countries where the validity
of the order has been positively established.
For some countries where fraud is high, we may
require prepaid (via direct bank deposit/bank
draft) orders prior to shipping software. |
| |
| How big is the Naxtor
Cart download file? |
| The Naxtor Cart Standard Edition file is approximately
3Mb |
| Naxtor cart Professional Edition is about 5
MB. |
| |
| Will I get my unlock
codes or serial number? |
| Once your order is processed you will receive
an email with your serial number, software unlock
codes and directions to download your software. |
| |
| Returns and Cancellations
|
| What if I want to cancel
my order? |
| If you wish to cancel a confirmed order, please
contact one of our customer service staff within
24 hours either by FAX or email: info@naxtor.com.au.
Our orders are processed quickly, so please contact
us as within 24 hours for complete refund. |
| |
| Technical Support |
| What support do you
provide? |
| We provide you with 12 months FREE support via
mail after purchase. Have any questions about
the code, how it works etc, just send us an mail.
We appreciate every customer and will reply you
as soon as possible. |
| |
| What is your Upgrade
Policy? |
| All program upgrades are free for registered
users. As a registered customer you can purchase
the rest of similar software at a concession.
For more detailed information about our upgrade
policy, please email to
info@naxtor.com.au |
| |
| What Operating System
will the Naxtor Cart work on? |
The standard edition runs on any version of
Linux operating systems with PHP and Mysql installed;
- *nix, *BSD, Sun, Windows Operating System
- PHP 4.0.6 or later
- MySQL 3.23.xx
- Zend Optimizer™
- Web space 2 Mb (program only)
|
Professional Edition runs on Microsoft operating
system with MS Access installed;
- Windows 2000/NT/XP, Windows Operating System
- MS Access 2000 or above
-
.NET Framework 1.1 or above installed
- Web space 5 Mb(program only)
|
| |
| What payment gateways
does your shopping cart support? |
Currently Naxtor Cart versions
works with three major payment gateway for credit
card processing as well as offline processing.
Each gateway is different, requiring different
parameters to be sent / received.
- eWay pre-integrated: Providing secure payment services for over 8 years. The eWAY payment gateway is more flexible and affordable than any Australian banking solution. The eWAY payment gateway offers great security and flexibility methods for connecting and processing your credit cards online.
- Pay it @PoST pre-integrated:
Over 3,000 postal outlets across Australia,
More flexible option for customers who doesn’t
have credit card to make purchases, Now they
can purchase and pay for the product through
Post’s retail network
- PayPal pre-integrated;
World leader in online payment processing.
Currently supports five currencies: U.S. Dollars,
Canadian Dollars, Euros, Pounds Sterling,
and Yen for transactions.
- Paymate pre-integrated;
leading Australia payment gateway. Accept
US and Australian dollar for transactions.
- Offline processing:
Allow merchants to capture client's credit
card numbers to run through a terminal as
a quick and easy way to get their online store
going. Professional version stores all sensitive
data in encrypted form along with the order
information. Merchants approves or disapprove
transaction and is notified through order
management process.
If you have any specific requirements for gateway
integration, we can customize that for you.
|
| |
| Will you install the
Naxtor Cart for me? |
| Naxtor provides a free installation for customers
purchasing Cart on our servers. |
| |
| Can I modify purchased
software? |
| Unlike ASP, ASP.NET source code is compiled
prior to execution, providing significantly better
performance. Moreover, ASP.NET includes several
controls that make it easier to achieve friendly
web pages. |
| |
| What about additional
Shopping Cart licences? |
| There is discount associated with bulk license
buying, contact info@naxtor.com.au
for additional license purchases. |
| |
| What are the advantages
of ASP.NET over PHP? |
| Unlike ASP, ASP.NET source code is compiled
prior to execution, providing significantly better
performance. Moreover, ASP.NET includes several
controls that make it easier to achieve friendly
web pages. |
| |
| |
